Systems Features:
- Different access privileges based on user roles.
- Organization of internal workflows, task assignment, and documentation.
- Tracking ticket status, completion, and feedback.
- Ability to specify the service time and location and attach supporting documents.
- Direct support through an integrated live chat feature within the system.
- Integration with the mobile application.
- Detailed statistics and analytical reports.
Systems Objectives:
- Unifying internal and external communication channels to ensure faster, more effective interaction and enhance beneficiary satisfaction.
- Improving performance levels and accelerating service delivery.
- Enhancing efficiency and task management for employees.
- Providing accurate statistical data and indicators to support analysis, accountability, and development planning.
Systems guide
How to Access
- Click on the unified national access link through the electronic services
- Enter national ID
Target Audience
AllService Cost
Service Language
ArabicDate of Last Modification
H Changed
15-Sha’ban-1447
Rating
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