Aoun System facilitates internal and external communication for requests, complaints, etc... with the ability to follow up on them. in addition to logging tasks and adding detailed reports.
How to Access
- Click on the unified national access link through the electronic services
- Enter national ID
Systems Features:
- Different access privileges based on user roles.
- Organization of internal workflows, task assignment, and documentation.
- Tracking ticket status, completion, and feedback.
- Ability to specify the service time and location and attach supporting documents.
- Direct support through an integrated live chat feature within the system.
- Integration with the mobile application.
- Detailed statistics and analytical reports.
Systems Objectives:
- Unifying internal and external communication channels to ensure faster, more effective interaction and enhance beneficiary satisfaction.
- Improving performance levels and accelerating service delivery.
- Enhancing efficiency and task management for employees.
- Providing accurate statistical data and indicators to support analysis, accountability, and development planning.
Systems guide
Target Audience
AllService Cost
FreeService Language
ArabicDate of Last Modification
Tue, 02/03/2026 - 08:37Rating
Changed
15-Sha’ban-1447
Rating
Related Services
View All
A professor system that represents the academic file of the faculty member that includes all the academic and administrative information related to him, to match the admission criteria for scientific promotion by submitting a request for promotion from (Assistant Professor to Associate Professor) or from (Associate Professor to Professor) and following up the application until the response of acceptance or rejection with the reasons.
The Digital Repository is part of the digital research and educational services system established by the Saudi Digital Library. It aims to be the primary source for scientific production by students, faculty members, and research and publishing centers across various Saudi governmental and private institutions, supporting the Saudi Open Content project across different sectors.
The Survey Management System is a platform for designing, administrating, and analyzing surveys. It enables entities to collect feedback, assess performance, and provide analytical tools that support decision making aimed at improving the quality of education and services.
The Events Management System at Northern Border University is an integrated platform designed to organize and manage events, manage invitations and users, and develops coordination among departments to deliver the best experience for participants.